Incidents | GN Hearing A/S Incidents reported on status page for GN Hearing A/S https://status-us.gnonlineservices.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0be82d64c247c9f007f5e4890da7a6ad.png Incidents | GN Hearing A/S https://status-us.gnonlineservices.com/ en Security recovered https://status-us.gnonlineservices.com/ Wed, 01 Apr 2026 10:09:56 +0000 https://status-us.gnonlineservices.com/#8ec5a58e27e013e4977ad4f875e35df74c2297faf268045e792172aaf32016ae Security recovered Security went down https://status-us.gnonlineservices.com/ Wed, 01 Apr 2026 09:45:28 +0000 https://status-us.gnonlineservices.com/#8ec5a58e27e013e4977ad4f875e35df74c2297faf268045e792172aaf32016ae Security went down RDV recovered https://status-us.gnonlineservices.com/ Sun, 29 Mar 2026 10:06:10 +0000 https://status-us.gnonlineservices.com/#679e56be1668475dfd00fef10af95bcc6e6100396cf9a25c4e807096e3e9d043 RDV recovered RDV went down https://status-us.gnonlineservices.com/ Sun, 29 Mar 2026 09:56:48 +0000 https://status-us.gnonlineservices.com/#679e56be1668475dfd00fef10af95bcc6e6100396cf9a25c4e807096e3e9d043 RDV went down Live Assistance https://status-us.gnonlineservices.com/incident/843574 Sat, 07 Mar 2026 16:57:00 -0000 https://status-us.gnonlineservices.com/incident/843574#5042eae01983facd0717bed9537615bd290aa2f7ca4ccbab481042bc9539fcf4 The issue has been resolved RDV recovered https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 16:52:49 +0000 https://status-us.gnonlineservices.com/#bdb552e35d7bdc15cae3d31cca6460fef3dde92817233763a704581a086a3949 RDV recovered GNOS Services API recovered https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 16:50:46 +0000 https://status-us.gnonlineservices.com/#82e4fd84f7b3ef8b0df75591657117109749330ddf3556181b4d8bfc81fe1d58 GNOS Services API recovered GNOS Services API went down https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 15:35:57 +0000 https://status-us.gnonlineservices.com/#82e4fd84f7b3ef8b0df75591657117109749330ddf3556181b4d8bfc81fe1d58 GNOS Services API went down Live Assistance https://status-us.gnonlineservices.com/incident/843574 Sat, 07 Mar 2026 15:17:00 -0000 https://status-us.gnonlineservices.com/incident/843574#752433773e870640c588e86ab856f12314f19b76a5db7ea0f5b4a0d3351e1817 We are currently experiencing issues with Live Assistance, and are currently investigating the issue RDV went down https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 14:51:45 +0000 https://status-us.gnonlineservices.com/#bdb552e35d7bdc15cae3d31cca6460fef3dde92817233763a704581a086a3949 RDV went down RDV recovered https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 14:41:38 +0000 https://status-us.gnonlineservices.com/#c6550afb82e69daf69a8f2037758cea1284743ff4db71252faa27e252b5114d7 RDV recovered RDV went down https://status-us.gnonlineservices.com/ Sat, 07 Mar 2026 14:37:04 +0000 https://status-us.gnonlineservices.com/#c6550afb82e69daf69a8f2037758cea1284743ff4db71252faa27e252b5114d7 RDV went down Schedule maintenance - 26Q1 release https://status-us.gnonlineservices.com/incident/802885 Sun, 18 Jan 2026 05:00:59 -0000 https://status-us.gnonlineservices.com/incident/802885#85fa320826afbdeb09606cf511e26b167f2330588d895000d5583cdaaa9e7664 We will deploy the 26Q1 release on January 18, 2026, between 06:00 and 12:00 CET. During this service window, no downtime is expected, but some users may experience minor, temporary disruptions. Login Issue https://status-us.gnonlineservices.com/incident/754060 Wed, 29 Oct 2025 20:46:00 -0000 https://status-us.gnonlineservices.com/incident/754060#3b73d758f887ce21a937b19c44fbec49451d2d13694edaea25c922ff69c8a540 The UIP login service is now available again Login Issue https://status-us.gnonlineservices.com/incident/754060 Wed, 29 Oct 2025 20:22:00 -0000 https://status-us.gnonlineservices.com/incident/754060#479dc2e628342c442a27d5da98a61c457458f5f20e2745715852b001ca4e7235 We are currently experiencing an issue that is impacting the GN UIP so some users can not login. The Issue in Microsoft Azure started at around 16:00 UTC and is still ongoing. Microsoft anticipate full mitigation within the next four hours Standard maintenance planned for Sunday, 6 July, 06:00-21:00 CEST https://status-us.gnonlineservices.com/incident/614175 Sun, 06 Jul 2025 04:00:00 -0000 https://status-us.gnonlineservices.com/incident/614175#d7577fd67ba068f7f2b140be106db1b5010b36b9beab8f0507c0569827ce96b0 Standard maintenance planned for Sunday, 6 July, 06:00-21:00 CEST. Kindly expect minor disruptions in service during this window. Issue with the Transducer Service https://status-us.gnonlineservices.com/incident/601251 Thu, 12 Jun 2025 04:15:00 -0000 https://status-us.gnonlineservices.com/incident/601251#22dbf4772047d1d67f188f6e59839fe711b1faecafd8a0d294e3070073033f8f The Issue has been resolved, the transducer service is running again Issue with the Transducer Service https://status-us.gnonlineservices.com/incident/601251 Thu, 12 Jun 2025 03:48:00 -0000 https://status-us.gnonlineservices.com/incident/601251#4585208957564c8b86e8ad30a216f5bd19a93accb9086bc222616a2062072c5a We are currently seeing issues with connectivity to the transducer service Performance Issues Affecting APIs and Portal https://status-us.gnonlineservices.com/incident/502591 Mon, 27 Jan 2025 15:19:00 -0000 https://status-us.gnonlineservices.com/incident/502591#c5b7efe8ec76dcfc41da1ef60fe365abd3751398116a86ef4e5531929056ee0d We are currently experiencing performance issues that may impact the responsiveness of our APIs and portal. Our team is actively investigating the issue and working to restore optimal performance as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Updates will be provided here as soon as more information becomes available. Standard maintenance https://status-us.gnonlineservices.com/incident/501969 Sun, 26 Jan 2025 07:55:53 -0000 https://status-us.gnonlineservices.com/incident/501969#76f182f95b295e6e123be8a5f266e26292f75905555bc603f530a6eaba7fff90 Maintenance completed Standard maintenance https://status-us.gnonlineservices.com/incident/501969 Sun, 26 Jan 2025 05:00:00 -0000 https://status-us.gnonlineservices.com/incident/501969#8a498fce55899671686b005e42346ba91a8c421124a7061aaf0e47bf3108a2dc Standard maintenance planned for Sunday, 26 January, 6:00-10:00 AM CET. Kindly expect minor disruptions in service during this window.